How Jamy Opened Her First Franchise with Franchise Empire
Industry
Residential Cleaning
Challenge
After 30 years as a federal employee at FEMA, Jamy faced sudden uncertainty when budget freezes and government restructuring left her office in chaos and her work feeling purposeless. She had explored franchise ownership before retirement but found previous brokers lacked the follow-through and real-world knowledge she needed to move forward with confidence.
Results
Jamy opened her professional cleaning franchise and booked her very first paying client on launch day, with Franchise Empire's coach present in person for her opening week. She launched with a team in place, a signed lease, and no regrets about making the leap.
"I'm not regretting my decision at all. As a matter of fact, I would have regretted it more if I hadn't taken this leap."
Jamy Lomento
Independent Owner
Overview
After 30 years of dedicated federal service, including years at FEMA's Philadelphia regional office, Jamy Lomento didn't retire quietly. She opened a professional cleaning franchise, booked her first client on launch day, and hasn't looked back once. This is her story, and what it can teach anyone who's ready to stop trading hours for paychecks and start building something of their own.From Federal Employee to Franchise Owner: Jamy's Journey
Jamy spent over three decades in government service. She was good at her job, committed to her mission, and by all external measures, set up for a smooth transition into retirement. But beneath the surface, something had been quietly building for years: a lifelong dream of becoming an entrepreneur and small business owner.
Then 2025 arrived and the federal landscape shifted dramatically
"Philadelphia essentially stopped. We had no answers to anything. We couldn't hire. We couldn't fill critical positions," Jamy recalled, reflecting on the chaos that swept through her agency. Budget freezes, the DOGE restructuring, and the rollout of the Deferred Resignation Program (DRP) threw her office into uncertainty. "It started to feel like just busy work. And the effort that I was putting in, I had no idea what it was going to add up to."
The DRP gave Jamy a window and she took it. "The way 2025 rolled out and how I came into this... I was just deciding to fulfill a lifelong dream. So here I am."
She had explored franchise ownership before, particularly as she approached retirement eligibility. She'd spoken to other franchise consultants and brokers. But it wasn't until she connected with Chris at Franchise Empire that the process finally felt achievable, and right.
Why Most People Get Stuck: The Traditional Brokerage Model
If you've ever researched buying a franchise, you've probably encountered a franchise broker. They're everywhere, and for good reason. There are over 4,000 franchise brands in the U.S., and navigating that landscape without help is overwhelming. But the traditional brokerage model has some significant limitations that aspiring franchise owners rarely realize until it's too late.
How traditional franchise brokerage typically works:
A traditional franchise broker is compensated by the franchisor, meaning they earn a commission when you sign a franchise agreement. Their financial incentive is tied directly to closing the deal, not to whether your franchise thrives after you open. Many brokers have never personally owned a franchise, and most offer little to no support once the ink is dry. You find a franchise, you sign, and then you're largely on your own to figure out entity setup, hiring, marketing, and operations from scratch.
This is why Jamy had already worked with multiple franchise coaches before landing at Franchise Empire. "I'd looked at franchise businesses previously," she explained. Something was always missing: genuine follow-through, insider knowledge, and real accountability from people who had actually done it themselves.
The Franchise Empire Difference: Find, Launch, and Scale
Franchise Empire was built on a fundamentally different premise: the goal isn't just to help you buy a franchise, it's to help you build a money-making business.
Founded by Tariq Johnson, who himself spent years as a federal employee before becoming a franchise owner and entrepreneur, Franchise Empire operates with a three-step framework:
Step 1: Find a Winning Franchise. Using a combination of online courses, personal coaching, and a dedicated brokerage team, Franchise Empire helps clients identify franchises that align with their vision, lifestyle goals, and financial targets. Unlike traditional brokers, the team vets franchises based on what's right for the client, not what pays the highest referral fee.
Step 2: Launch and Get Profitable. This is where Franchise Empire separates itself entirely from the traditional model. After you sign, the work doesn't stop, it begins. Clients get support with entity setup, bookkeeping, hiring strategies, sales systems, and marketing. The goal is to get you to profitability quickly, not just get you through the door.
Step 3: Scale Your Locations. Once you're operational and profitable, Franchise Empire helps clients build toward their larger vision, whether that's a second location, a regional territory, or a full portfolio of franchise businesses.
For Jamy, this structure made all the difference. She didn't just receive guidance in selecting her professional cleaning franchise, she had ongoing coaching, corporate visits, and accountability support right through her launch week.
"Corporate came down with the coach just to kind of take a look at the office, get acquainted with my professional house cleaners, and go out to a couple of training sites," she said. Having that level of hands-on involvement wasn't something she'd experienced with other consultants.
Launch Week: When Everything Came Together
The weeks leading up to Jamy's opening were a blur of hiring, training, office setup, and operations planning. She secured a favorable lease with a local landlord and built out her office with her team's wellbeing in mind, intentionally creating a welcoming, dignified space for her employees.
Then came launch week.
"This week, actually Monday was the launch of our office. Last week was kind of a soft launch," Jamy shared. On the very day the Franchise Empire coach came to visit the office, something extraordinary happened: a client Jamy had previously reached out to called back and booked a service.
"I'm counting this as good luck. The day he was here, I actually had a client call through that I had reached out to before and book a service. I was really, really excited about that."
The grand opening was set for February 13, 2026. But for Jamy, the real milestone had already happened. A real client, real revenue, and the undeniable proof that her business was alive and working.
Building a Business Around a "Why"
What makes Jamy's story particularly compelling isn't just the logistics of opening a franchise, it's the purpose she brought to it.
Her decision to enter the professional cleaning industry wasn't purely financial. Her "why" is rooted in serving her community and creating meaningful opportunities for her staff. Her core values? Compassion, humanity, and kindness. She believes that if she takes care of her employees, treats them with dignity and invests in their growth, the financial success will follow naturally.
"I'm not regretting my decision at all. As a matter of fact, I would have regretted it more if I hadn't taken this leap."
That clarity of purpose combined with the right franchise system and the right support team is precisely the combination that Franchise Empire's proven process is built to activate.
What Jamy's Story Means for You
If you're a federal employee staring down an uncertain future, or a corporate professional who's been quietly dreaming about ownership for years, Jamy's story is a blueprint.
The traditional path (DIY research, overwhelmed spreadsheets, generic brokers) doesn't have to be yours. And the fear that "it's too late" or "I don't know enough" is exactly what the right guidance is designed to dissolve.
Here's what Jamy's journey actually looked like:
- She had a lifelong dream and a strong "why"
- She had the courage to take the leap when the moment presented itself
- She chose a support team that stayed with her through launch, not just up to it
- She landed her first paying client on day one
You don't have to have it all figured out. You just need the right team in your corner.
Jamy did it. Hundreds of other Franchise Empire clients have done it. And with the right franchise match and a proven roadmap, you can too.
Ready to Start Your Franchise Journey?
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